Our 30-Day "Holy Grail" Guarantee

The V O R A Promise

We know the struggle of finding the "Holy Grail"—that one pair of pants that offers boardroom authority with pajama-level comfort. If your **Horizon Wide-Leg Pants** don't meet this standard, we want to make it right. You have **30 days** from the date of delivery to request a return or exchange.

Return Standards

To ensure we can continue providing "squat-proof," premium-density garments to our community, returns must meet the following criteria:

• Original Condition: Items must be unworn, unwashed, and in their original minimalist packaging.
• Pristine Fabric: While our fabric is pet-hair resistant, returned items must be free of lint, hair, or fragrance to pass inspection.
• Integrity Check: All returns undergo a secondary seam-strength and opacity check upon arrival at our warehouse.

How to Start Your Return

We’ve eliminated "wardrobe friction" from our pants, and we’ve done the same for our returns:

1. Email our support team at help@shopvora.com with your order number.
2. Once your request is authorized, we will send you the return shipping instructions.
3. Refunds are processed back to your original payment method within 7–10 business days of receiving the item.

Note: Customers are responsible for return shipping costs unless the product arrived damaged or failed our initial "Pre-Shipment Squat-Test."